At the Melbet, reaching out for assistance and support in Bangladesh is a straightforward process, offering you three convenient avenues: email, phone, and live chat. Your response time may vary depending on your chosen method of contact.

Customer Support Number

For users in Bangladesh seeking assistance, we provide a dedicated customer support number to address your inquiries and concerns. You can reach us at:

Please note that our phone support operates primarily in the English language. If you prefer assistance in another language, we recommend contacting us via email or utilizing our live chat feature. Charges for phone calls will be determined by your service provider.

Helpful Contact Information

Below, you will find a list of email addresses tailored to address specific issues or inquiries you may have. Choosing the appropriate email address ensures a more efficient response to your needs:

When sending an email, we recommend providing a comprehensive description of your issue and attaching relevant screenshots if applicable. Our goal is to assist you promptly and effectively. Typically, you can expect a response within 2-3 hours. In the case of more complex issues, the response time may extend to 24 hours.

Live Chat Support

For immediate and convenient assistance, our 24/7 live chat support is just a click away. To access it, follow these simple steps:

  1. Visit our platform and navigate to the bottom-right corner of the screen.
  2. Look for the “Ask a question” text and click on it.
  3. After a brief wait, you will be connected with a knowledgeable advisor ready to assist you with resolving your issue.

Our live chat support is designed to provide quick solutions to your questions or concerns. It is the fastest and most convenient way to seek help from our team.

We are committed to assisting our users in Bangladesh promptly and effectively through various contact methods. Whether you choose to reach out via email, phone, or live chat, our dedicated support team is here to ensure your experience on our platform is smooth and enjoyable.

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